Payment Options

Payment terms

Option 1: Pay a deposit of 50% of the total price with confirmation of order and the final payment prior to your parts leaving our production facility.

Option 2: Payment of full amount at the time of confirmation.

Payment methods

At Generation Global, you can place your order online, by telephone, or by fax. Payment options include:

• Credit card
• Wire transfer/Internet payment
• Payment express
• Opening an account (by arrangement only)

See below for details on each payment option.

Credit cards

Generation Global accepts major credit cards Visa & MasterCard.

We reserve the right to request an authorization on your credit card for the amount of the order at the time of order. When the order ships, we will settle and collect the amount of the order including but not limited to the merchandise, applicable taxes, freight, and/or ancillary charges and any authorized amounts in excess of the settled amount will be released.

If your order is not able to ship before the authorization expires, you agree to allow us to settle that authorization to hold the parts for you until the order is ready for shipment. You agree to hold Generation harmless for any costs you incur due to over limit or insufficient funds as assessed by your Credit Card Company or bank.

DPS payment express payment gateway

Generation Global credit card information security policy

Generation Global uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.

• Payments are processed in real-time
• Generation Global does not have access to your full card number; this credit card payment is secured by DPS
• DPS have bank grade security. All transaction details are stored in their PCI-DSS compliant Data Centre
• DPS Payment Express Software is certified with over 200 banks globally

Visit www.paymentexpress.com for more info on online credit card payments.

Wire transfers

You may place an order by phone or email and pay by wire transfer. First, contact our sales staff with your parts list and destination address. They will then send you a proforma quote including all applicable charges. The banking details for sending the wire transfer will be on the proforma quote. Once we receive the funds, we will release your order for shipment. Wire transfers are subject to a $20.00 bank fee.

Open accounts (Net terms)

Generation Global has long served many Airlines and MRO companies on an open account basis. Established companies can apply for an open account by submitting a credit application including all company data and at least three business references and bank information.

Credit checks will be carried out before acceptance and a trial period may be requested before final acceptance. Credit application forms are available on request. Open account terms are net 15 days after invoice date. Generation Global reserves the right to turn down or refuse an application for credit without providing any reason.