Service & Support

Generation Global is devoted to providing an exceptional level of service and support which can only be achieved through a dedicated team of staff working to ensure that the products and services meet the customer’s time frames- on time every time.

This ongoing support throughout projects and uncompromised after sales service is what keeps our clients coming back.

Philosophy

“Our committal to our clients has been the driving force behind the development of our company into a successful influence in the aircraft industry”

Service initiatives

• AOG contact address
• 48 hour pricing policy
• Customer shared cloud based production Gantt Charts
• On-line customer meetings
   

Support initiatives

• Fit guarantee
• Installation videos
• Continued airworthiness instructions
• Helpline